Customer Care: 07069403531 info@jedplc.com
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CUSTOMER DO'S AND DON'TS

 HELP US SERVE YOU BETTER

Do’s

  • Keep the meter in safe custody and provide proper Earthing to your electrical installations
  • Always use Earth Leakage Circuit Breaker (ELCB) to avoid leakage and unbalanced current in circuit
  • Promptly report any illegality, faults of electrical installment to JED PLC customer care
  • Maintain separate phase and neutral wires for each metered connection to safeguard your appliances
  • Switch off electrical appliances when not required
  • Use LED and star-rated appliances to save on electricity bills
  • Confirm the identity of visiting JED PLC officials by asking for their ID cards and their employee numbers

Don’ts

  • Don’t deal with outsiders for any service related to electricity supply from JED Plc
  • Don’t construct new buildings or extend old buildings under or near Electricity lines to avoid accidents
  • Don’t leave electrical appliances switched ‘ON’ in idle condition
  • Don’t indulge in any unfair practices, i.e., theft of electricity or offer to supply to premises where electricity has been disconnected
  • Don’t break the seal of the meter or shift the meter/meter board on your own
  • Don’t pay any cash to Linesmen, Meter Readers, Meter Installation Team, Bill Delivery Persons or Recovery Officers for any services
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Getting a Meter with ease.
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NOTICE OF OUTAGE

Dear Esteemed Customers,

Please bear with us over the current outage being experienced in our franchise states of Benue, Bauchi, Gombe and Plateau.

This is due to system collapse from TCN.

Our team of Engineers are in touch with the technical crew of the The Transmission Company of Nigeria with the view to remedying the fault.

We shall restore power as soon as the fault is rectified.

Thanks for your patience and understanding.

Dr Friday Adakole Elijah
Head, Corporate Communications
29/04/2020

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