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DEBT MANAGEMENT

 DEBT MANAGEMENT PLAN

DEBT RECOVERY PROCEDURES

Settling the Cost of Pre-Loaded Units and Recovery of Outstanding Debt for Pre-Paid Customers

  1. Visit JED Plc office for capturing/registration of your pre-paid meter
  2. Upon meter capturing/registration, a pre-paid customer will be issued an invoice for the cost of pre-loaded units and it must be paid upon next vending
  3. Any other outstanding debt will be programmed as a fixed monthly repayment
  4. A Demand Notice issued by the Debt Recovery Unit stating the breakdown of the total debt owed can be requested by a pre-paid customer
  5. Any concern/dispute regarding the outstanding debt can be sent via a complaint letter to the customer care complaints unit
  6. This repayment is to be serviced on a monthly basis. Any default will translate to an accrued monthly debt which must be settled before vending
  7. Any default in monthly repayment in arrears of 90 days, would attract a notice for discontinued service and disconnection within 10 days
  8. Further enquires can be made through the following channels;

DEBT REPAYMENT STRUCTURE

Maximum for Acceptable Minimum Monthly Repayment Amount
Tariff Azare Bauchi Bukuru Gboko Gombe Jos Metro Makurdi Otukpo
R1 60,000 60,000 42,000 60,000 60,000 60,000 60,000 60,000
R2 120,000 120,000 120,000 150,000 120,000 120,000 180,000 180,000
A1,C1 300,000 300,000 300,000 300,000 300,000 300,000 300,000 270,000
C2 300,000 600,000 300,000 300,000 300,000 300,000 300,000 420,000
MDAs 50,000 50,000 50,000 50,000 50,000 50,000 50,000 50,000

The table above shows the maximum debt allowable for a convenient scheduled monthly repayment plan. Any figure above what has been stated, would be programmed at a maximum of 60 monthly installments, unless a customer requests for negotiated monthly repayment planKeep note of the total amount that you owe.

DEBT MANAGEMENT TIPS FOR PRE-PAID CUSTOMERS

  1. Plan to vend monthly. By vending monthly you can keep up with the monthly repayment plan. However; if you do not vend monthly, make a conscious effort to repay your monthly debt amount
  2. Include electricity debt amount in your monthly budget
  3. You can pay more than your monthly debt amount. This helps you get out of debt more quickly. However; if that is not possible, you must keep up with the minimum monthly debt amount
  4. Look for avenues to put in more money towards repaying off your debt. Any lose/spare money can be used to offset your debt
Jos Disco
Jos Disco3 days ago
Esteemed customers, stay safe this weekend and observe all recommended health guidelines.
Jos Disco
Jos Disco5 days ago
Dear Esteemed customers,
In addition to the contact details we had shared earlier, you can also call our customer Care Centers on 08111793291.

Thank you.
Jos Disco
Jos Disco6 days ago
Dear Esteemed Customers,
The current outages around plateau State environs are due to some technical faults at our substations. We understand the importance of Power supply at this crucial times and assure you that all hands are on deck to clear these faults.
We appeal that you bear with us as power will be restored soonest.

Thank you.
Jos Disco
Jos Disco1 week ago
As a Safety Conscious Organisation, some precautionary measures are being taken to curtail the spread of the Corona Virus
Jos Disco
Jos Disco1 week ago
Happy Mothers day to All our Esteemed customers from all of us at JED Plc. Dont forget to wash your hands regularly and observe recommended best practices during this time.
Jos Disco
Jos Disco1 week ago
Esteemed customers, practice energy management while at home.Invest in energy saving appliances and switch off appliances and outlets when not in use.

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